The Art of the Ask: Best Practices for Obtaining and Managing Consent

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The Art of the Ask: Best Practices for Obtaining and Managing Consent

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Consent is the linchpin of legal phone The Art of the Ask: Best number data collection, especially for marketing purposes. Obtaining valid consent is not a one-time event but an ongoing process of building trust and respecting user choice.

 

A. Designing User-Friendly and Compliant Collection Forms The Art of the Ask: Best

 

The design of your collection forms can have a significant b2b email list  impact on both conversion rates and compliance.

  • Clarity and Simplicity: Keep your forms as simple and straightforward as possible. Only ask for the information you absolutely need.
  • Positive Affirmation: Use checkboxes that require a positive action from the user (e.g., ticking a box) to indicate consent. Do not use pre-ticked boxes.
  • Separate Consent for Different Activities: If you are collecting a phone number for multiple purposes, provide separate checkboxes for each.
  • Provide Value: Clearly explain the value proposition for the user. What will they get in return for providing their phone number? This could be exclusive offers, early access to new products, or helpful alerts.
  • Gamification with Caution: While gamification techniques like “spin to win” wheels can be effective for lead generation, they must be implemented carefully. The user must still provide clear and informed consent, and the “prize” should not be contingent on agreeing to receive marketing messages if the primary purpose of the boosting group engagement data collection is not marketing. For example, a user could spin a wheel for a discount code, and separately be offered the option to sign up for marketing texts.

 

B. The Double Opt-In: A Gold Standard for Verification

 

A double opt-in process adds an extra layer of verification and helps to ensure that the individual who provided the phone number is indeed the owner and is genuinely interested in hearing from you.

  1. Initial Sign-Up: The user provides their phone b2c fax number on your website or app.
  2. Confirmation Message: You send a text message to that number asking the user to confirm their subscription by replying with a specific keyword (e.g., “YES”).
  3. Confirmation of Subscription: Once the user replies, they are officially subscribed, and you have a clear record of their consent.
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