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Increase their chances of success and achieve
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Gain valuable insights into customer perceptions
Identify areas for improvement, and drive customer-centric decision-making. This article explores the importance of customer satisfaction metrics in marketing and highlights how they can be used to enhance customer AGB Directory experiences, build brand loyalty, and achieve sustainable growth. I. Measuring customer satisfaction (approx. 200 words) customer satisfaction metrics provide quantifiable data that allows businesses to assess how well they are meeting customer expectations and needs.