Chatbot on Instagram: how to create one and what are the benefits?
Using a chatbot on Instagram offers great advantages to your business. After all! automat service allows your company to expand its communication channels with its audience! in addition to providing quick responses.
This! of course! tends to increase customer satisfaction! mainly because your company will be able to serve them 24 hours a day! seven days a week. More than that! the brand gains in engagement! the possibility of generating leads and much more.
We will explain in more detail the advantages of using a chatbot on Instagram and how to do it. Stay tun.
Before talking about the benefits
Chatbots on Instagram! it is worth reviewing information about the use of the social network in Brazil. A study conduct by We are Social shows that this is the third social platform in the country with the largest number of followers — no less than 122 million people.
Since it was purchas by Meta (the owner of Facebook)! many things have evolv on phone number library Instagram! such as different proportions and formats for publications (Stories! Reels! videos)! as well as polls! GIFs! live broadcasts and more. All of this has made the platform more strategic for marketing in the promotion of services and products.
Using a chatbot on Instagram enhances actions on this social network. With it! it is possible to generate automatic responses and optimize customer service . In addition! Direct Messages (DM) can be shar! lik and comment on — with automat interaction by the company. See the benefits of investing in this strategy.
Customer satisfaction
An Instagram chatbot will help your brand maintain podemos has appeared in many polls a relationship with its most engag audience by offering quick responses to questions! complaints! and What are the benefits even comments! likes! and shares! all automatically. These taiwan lists actions are essential! especially for businesses that already have a large number of followers.