We tested Bluehost’s refund policy. korea telegram data We’re happy to report that we received a full refund, even though we signed up for the cheapest plan.
Although my experience with Bluehost was mixed – you can read all about it here – the cancellation process was easy. It didn’t take more than a few minutes and after three business days, the money was back in my account.
Bluehost offers a 30-day money-back guarantee
on all of its hosting solutions, from shared to VPS and dedicated servers. This only includes the hosting price, not any add-ons. korea telegram data If you have purchased any domains, additional security, email services, or any other add-ons, these costs will not be refunded.
I documented my entire cancellation process, with pictures, so if you’re still within the first 30 days and want to cancel, just follow my instructions. Looking for Bluehost alternatives? Let me recommend Hostwinds , and a few other great companies .
How to Cancel Your Bluehost Account
- Go to the Bluehost homepage and open the live chat.
- Enter your information as an Existing Customer, and select Closing Your Account as the subject.
- The representative will ask you to verify ownership of the account. You can use your password or email confirmation.
- Confirm that you wish to cancel your account.
- Your refund should be completed within 5-7 business days. Please check your account to see when the full amount will be refunded.
My Experience with Canceling My Bluehost Account
Bluehost doesn’t offer an automatic cancellation feature, which means you’ll need to speak to a representative. Luckily, you can via live chat, and it’s super simple.
There is no way to contact support through your account interface, so we go to the Bluehost homepage.
In the top right corner, tap Chat.
The chat window will appear. Select Existing Customer and enter your name and domain. Click Next.
As the subject, select Account Closure and in the description, select the type of hosting you purchased. I wrote a short message chine directory requesting the account closure and my money back.