We simply ne to be aware, to participate,
to turn off the endless noise about what is Moj Database wrong and get in the game of what is right. Even if only to feel the wonder of the universe for a moment, spiraling up as it lifts our spirits! We can only be truly effective and confident when we feel free to fail, to make mistakes, to correct the course, and to continue moving forward and upward.
These are the assets of an optimistic vie
w of the world. We gain insight by the exampl The winning team of the first Sumamos League e of a train. A train goes up a mountain in a spiraling fashion, not always able to see what is around the bend. We also go up and down mountains in spirals, both personally and professionally. We must trust ourselves to continue to round those bends, deal with the challenges, learn from them, and stay on course.
We will reach the top! “Progress in spirals”
… I love the concept and hope you do too. SOURCEContact Center Pipeline May TAGSbusiness planningproject management Kathleen Peterson Kathleen Peterson http://www.powerhousecom Kathleen M. Peterson is the Founder and Chief Vision Officer
of PowerHouse Consulting. Kathleen is an
acclaim Contact Center consultant and recogniz industry visionary. She offers a refreshing and sometimes challenging philosophy to positioning the Contact Center as the true lifeline of the enterprise—believing that vision, brand, leadership and execution combine to deliver a powerful customer experience.
Kathleen has emerg as one of the most sought
-after experts and consulting partner in the field of customer experience working with the world’s top customer-focus companies, and is publish widely in the most prestigious industry journals in the U.S. and abroad. As a featur speaker at conferences and Fortune companies, she has shar her humor, knowlge, and experience across four continents, including Contact Center conference keynotes in the Unit States, London, Paris, Turkey, Dubai, and Hong Kong.
